What To Expect

Come Prepared To Your Meeting With Us

When you meet with the financial planners at Mansell Financial Services, we review a 7-Step Process with you. By law, the personal advice you receive from us must be appropriate to your circumstances, so we work to ensure the plan we come up with together is tailored to your needs. While you have the right not to tell us private information, withholding personal information might mean the advice you receive may not fit your needs and your specific financial situation.

7 Step Process
  • Step 1 - An initial consultation that allows us to find out about each other.
  • Step 2 - We will collect all the information we need from you (sometimes called 'fact finding').
  • Step 3 - We will help you identify your goals and current financial position. We normally do this at the same time as the 'fact find'.
  • Step 4 - We will consider the 7 building blocks or strategies (tax, social security, estate planning, etc.), then develop and present you with written recommendations in a financial plan (called a Statement of Advice).
  • Step 5 - We will discuss the recommendations with you and make sure you are comfortable and agree with them.
  • Step 6 - We will implement the agreed recommendations.
  • Step 7 - We will periodically help you review your objectives, financial situation and needs.
It is important to remember that you are in control and can decide whether to stop, change or continue at any stage of the process.

What information will you need prior to your meeting with us?

At our first meeting, our team will try to get as much detail and information about your lifestyle and finances as we possibly can. From the number of family members you have to the age you would like to retire, our team will be respectful and conscientious when meeting with you and gathering information. 

Our process of 'fact finding' will include questions about your personal circumstances to determine your attitude towards risk. Your attitude to risk means whether you are conservative in the way you invest, aggressive or somewhere in between.

To come prepared to your session, we will gather a number of personal details which we need in order to determine your financial plan. We will ask questions similar to the ones provided below.
  • age
  • current personal income
  • family income
  • future income (including inheritances)
  • day-to-day expenses
  • your family circumstances (number and health of dependents, dependents from previous relationships, etc.)
  • future expenses
  • assets and liabilities
  • tax paid and tax owed
  • super and insurance situation
  • current investments
  • state of health
You might also want to think about your goals and current financial position, as we may cover some of the below questions:
  • when you want to retire
  • how you want to educate your children
  • whether a second home, like a holiday house, is important to you
  • do you have dependents you need to provide for if you are unable to work or if the unforeseen happens
  • whether you have an up-to-date will 
  • whether you are expecting any large expenses
What will you receive?

During the financial planning process we will give you:
  • Outline who we are, what we can advise on and how we are paid.
  • A written Statement of Advice that outlines the relevant information that you have provided, the advice you have been given and why it is suitable for you (along with how we get paid and any other benefits we may receive).
  • A Product Disclosure Statement - if we recommend a financial product. The Product Disclosure Statement gives you information about the product features, fees that apply, any adviser commission, benefits and risks of investing and what to do if you have a complaint.
Please keep these important documents on file in case you need them in the future. Call now to schedule your consultation with us. We would love to help you in any way we can.
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